Security Policy

Security Statement

IQ Media provides state-of-the-art data security and privacy to our clients, ensuring that your data is safe around the clock. IQ Media devotes significant resources to continuously develop our world-class infrastructure. We know that security is paramount to our clients – and we’ve made it our highest priority.
When you subscribe to IQ Media, you will enjoy unsurpassed protection and peace-of-mind.

 

Security Measures

  • Continuous deployment of proven, up-to-date security technologies
  • Ongoing evaluation of emerging security developments and threats
  • Complete security redundancy throughout the entire architecture
  • Full commitment to a secure, scalable, hosted system
  • Complete third party security audit for all systems

 

World-Class Security

We deliver a security infrastructure comprised of current, proven, cutting-edge technologies. IQ Media delivers the most comprehensive security available – firewalls and encryption devices sourced from leading Internet security vendors, configured by expert professionals, and rigorously tested before going into production.

 

Physical Security

Production equipment is located in Newark, DE., at a facility which provides 24-hour physical security, palm print and picture identification, redundant electrical generators, redundant data center air conditioners and other back-up equipment designed to keep servers continually up and running.

 

Perimeter Defense

Perimeters of production and corporate networks are protected by firewalls developed by leading security vendors.

 

Data Encryption (provided upon request)

IQ Media offers 128-bit SSL for secure HTTP connections between client computers and our servers.

The lock icon in the browser indicates that data is fully shielded from access while in transit.

 

User Authentication

Users access IQ Media only with a valid username and password combination, which is optionally encrypted via SSL while in transmission.

 

Application Security

Our robust application security model prevents one IQ Media customer from accessing another’s data.

This security model is reapplied with every request and enforced for the entire duration of a user session.

 

Internal Systems Security

Inside of the perimeter firewalls, systems are safeguarded by network address translation, port redirection, IP masquerading, non-routable IP addressing schemes, and more. Exact details of these features are proprietary.

 

Operating System Security

IQ Media enforces tight operating system-level security by using a minimal number of access points to all production servers.

We protect all hosts with strong passwords.

All hosts are maintained at each vendor’s recommended patch levels for security.

All hosts are hardened by disabling and/or removing any unnecessary users, protocols and processes.

 

Database Security

Whenever possible, database access is controlled at the operating system and database connection level for additional security.

Access to production databases is limited to a number of points.

 

Server Management Security

All data entered into the IQ Media application by a customer is owned by that customer.

IQ Media employees do not have direct access to the IQ Media production equipment, except where necessary for system management, maintenance, monitoring, and back-ups.

IQ Media does not utilize any managed service providers. The IQ Media site operations team provides all system management, maintenance, monitoring and back-ups.

 

Reliability and Backup

All networking components, load balancers, Web servers, and application servers are configured in a redundant configuration.

All customer data is automatically backed up to tape on a nightly basis. Back-up tapes are moved to secure, fire-resistant off-site storage on a regular basis. Disaster recovery plans are in place.

Note: Use of the IQ Media services are subject to the terms of use in the customer license agreement. IQ Media may change its security infrastructure and/or this security data sheet from time to time.

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